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Guides / Candle care

Candle FAQ

Straight answers to the questions people ask most about candles, from frosting and wet spots to soot, weak scent, hot climates and what to do with an empty jar.

2 min read · Updated October 2026

Burning questions

How long should I burn my candle each time?

Usually 2 to 4 hours. That is long enough for the melt pool to reach the edge, which prevents tunneling, and short enough to avoid an overgrown wick and an overheated jar. See the first burn.

Why is my candle making black smoke?

The wick is probably too long, or the candle is in a draft. Blow it out, let it cool, trim the wick to about 5 mm (1/4 inch) and move the candle away from fans, vents and windows. More in trimming the wick.

Why is my candle burning down the middle only?

That is tunneling, usually caused by short burns. Our fixing tunneling guide shows how to rescue it with a longer burn or a foil collar.

Why does the flame flicker?

Moving air. Even a ceiling fan across the room or a person walking past can make a flame dance. A constantly flickering flame also smokes more, so find a calmer spot.

Looks and texture

What are the white patches on my soy candle?

That is frosting, a natural crystal bloom that forms on plant waxes. It is harmless and does not affect the burn or scent.

Why does the glass look wet in places?

These are wet spots, where the wax has pulled away from the glass as it cooled. They are purely cosmetic and common in jar candles, especially when the room temperature changes.

Why is the top surface bumpy after a burn?

Soy and other plant waxes often set with a rough or cratered top. It smooths out again the next time the candle melts fully.

Is it normal for the color to change?

Some fragrance oils, especially vanilla, slowly darken wax over time or in sunlight. It does not mean the candle has gone bad.

Scent questions

Why can I not smell my candle anymore?

Your nose may have adapted to it. Step out of the room and come back. If the scent is truly weak, check the melt pool and the room size in cold throw and hot throw.

Do candles expire?

Candles do not spoil, but fragrance slowly fades, especially without a lid or in heat and sunlight. Most scented candles are at their best within about a year of purchase.

Hot climates and storage

My candle softened in the car. Is it ruined?

Usually not. Let it cool and set in a cool room before lighting. Very high heat can make fragrance oil separate, so avoid leaving candles in cars, on sunny windowsills or near heaters, which matters a lot in hot summers.

How should I store candles?

In a cool, dark place, upright, with the lid on.

End of life

When should I stop burning?

When about 1 cm (1/2 inch) of wax remains in a jar. Below that, the glass can overheat.

How do I clean and reuse the jar?

Put the jar in the freezer for a few hours. The wax shrinks and usually pops out in one piece. Peel off the wick tab, wash the jar in warm soapy water and reuse it.

Safety

For anything involving a flame that seems out of control, see candle fire safety.

Keep learning

CAREHow to fix atunneling candleCareHow to fix a tunneling candleTunneling leaves a wall of wasted wax around a deep hole. Learn why it happens, three safe ways to fix it and how to stop it from coming back.CANDLESCold throw andhot throwCandlesCold throw and hot throwThrow is how well a candle's scent fills a room. Here is what cold throw and hot throw mean, what affects them and how to get the most fragrance from a candle.CAREHow and when totrim a candlewickCareHow and when to trim a candle wickA trimmed wick means a calm flame, less soot and a longer-lasting candle. Here is the right length, the right tools and what to do with wood wicks.